Insight Clinic is a Registered provider of Medicare, Northwest Melbourne Primary Care Network (NWMPCN), Care In Mind, and National Disability Insurance Scheme (NDIS).

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Natalie Mundo

Intake Coordinator - Bachelor of Science (BSc) in Criminology and Psychology Student

Natalie is currently pursuing her studies in Psychology and Criminology, providing her with a strong academic foundation in understanding human behaviour, mental health, and the broader social factors that influence wellbeing. Her studies support her ability to engage thoughtfully with clients and recognise the importance of tailored, client-centred care.

In her role as an Intake Coordinator at Insight Clinic, Natalie oversees the intake process from initial enquiry through to service allocation. She is responsible for coordinating client assessments, gathering relevant background information, and ensuring that each individual’s needs, preferences, and circumstances are clearly understood. A key part of her role involves making informed decisions about the most suitable allocation of services, ensuring that clients are matched with the appropriate clinicians and supports.

Natalie brings a compassionate, organised, and detail-oriented approach to her work. She understands that seeking support can feel daunting, and she is committed to making the intake experience as smooth, respectful, and supportive as possible. By carefully considering each client’s unique situation, she helps ensure that their therapeutic journey begins with the right fit, setting the stage for effective and meaningful outcomes.