Insight Clinic is a Registered provider of Medicare, Northwest Melbourne Primary Care Network (NWMPCN), Care In Mind, and National Disability Insurance Scheme (NDIS).
This policy outlines the scope of services provided by Insight Clinic Mental Health Services in relation to matters involving statutory child protection services and court proceedings.
The purpose of this policy is to ensure clarity regarding the Clinic’s therapeutic role and to maintain ethical, sustainable, and clinically appropriate service delivery.
The Clinic provides outpatient psychological and therapeutic intervention services. Services are delivered by contracted and employed clinicians who operate on a sessional basis.
The primary focus of the Clinic is the provision of therapeutic intervention, including:
Where a client (child, adolescent, or family) is currently involved in any of the following:
The Clinic may determine that the matter falls outside the scope of its service capacity.
This determination may be made where the matter involves:
The Clinic operates under a sessional, therapeutic model that prioritises direct psychological intervention. It does not provide ongoing case management services, forensic assessments, or court-related reporting.
Where a matter is assessed as falling outside the Clinic’s scope, clients will be advised and supported to seek an alternative service more appropriately equipped to manage statutory or court-involved cases.
The Clinic engages clinicians who provide therapy on a sessional basis. The majority of clinicians contracted with the Clinic provide therapeutic services and do not undertake:
Due to the additional administrative time and non-therapeutic obligations required in statutory matters, the Clinic may decline to commence or continue services where statutory involvement is active.
This ensures:
Nothing in this policy limits or removes the Clinic’s legal obligation to comply with mandatory reporting requirements under applicable legislation.
All clinicians will continue to:
Where a matter is identified as involving active statutory or court processes, the Clinic may:
Decline new referrals, or Provide limited transitional support while alternative services are arranged
Clients may be referred to:
This policy may be reviewed periodically to ensure alignment with legislation, professional standards, and the Clinic’s operational capacity.